Meet The America’s Best Restaurants Team

Matt Plapp

Matt Plapp is the CEO of America’s Best Restaurants. He started his digital marketing journey back in 2008 helping restaurant owners increase their profits by attracting the attention of their customers every week.

Matt has a passion for helping people build successful businesses that bring smiles to the community. One of Matt’s favorite foods is Buffalo Wings, and he also loves CrossFit!

The Crew That Help Independent Restaurant Owners Survive & Thrive

Doug Smith


Doug Smith used to do college sports radio play-by-play. But now, he helps independent restaurant owners survive AND thrive! These restaurants pay their house mortgage, support the community, and provide people with jobs, so watching them succeed is way more than just a job for Doug.

Ashley Mullins

Director Of Operations

Ashley Mullins is originally from Dayton, KY but now lives in Highland Heights. She has been with ABR since 2011. Fun fact: when she was 13, Ashley was a USA Student Ambassador and went to Australia! If Ashley were to be an animal, she would be a powerful, self-confident, elegant tiger.

Scott Douglas

Senior Success Coach

Scott Douglas was born and raised in North York, Canada and joined ABR in 2021. Scott loves his job because he has the opportunity to meet new people, learn about their businesses, and help them thrive. If Scott had one superpower it would be flying - Superman flying, not seagull flying!

Tom Mosher

Director Of Technology

Tom Mosher joined America’s Best Restaurants in 2019. He was born and raised in Erlanger, KY and currently lives in Florence, KY. His favorite food is pizza. One of Tom’s favorite memories with ABR was heading out to San Diego for Traffic & Conversions with Matt and David.

Mark Lester

Account Analyst Manager

Mark Lester joined ABR in 2017. Mark is our go-to guy for ad costs and account analysis - he makes sure we’re getting the most for our money! He loves his job because he gets to work many places and provide important services to the community. Mark loves to ski and play golf.

Brooke Berry

Success Coach

Brooke grew up in Union, KY and now lives in Highland Heights KY. She recently graduated from NKU with a marketing degree and was marketing director for a local beverage company before coming to ABR. A fun fact about her is that she has been skydiving! She also loves to run, and since she’s finished two half marathons, she’s set her sights on doing a full one!

Chad Riegler

Success Coach

Chad is an avid traveler and outdoor enthusiast who finds joy in golfing and exploring the great outdoors. His love for adventure has led him to create unforgettable memories, like hiking The Crouching Lion in Hawaii alongside his beloved wife. Through his passion for life's thrilling experiences, Chad inspires others to embrace the beauty of nature and cherish every moment spent in the world's most breathtaking landscapes.

Lisa Bailey

Content Specialist

Lisa Bailey joined America’s Best Restaurants in 2020. Her kids tell people, “Mom helps restaurants get famous on Facebook.” She enjoys helping clients achieve their goals with engaging online content! Her favorite hobby is watching her kids play sports! Lisa’s favorite part of working with ABR is the video shoots.

Deb Clark

Graphic Artist & Ad Specialist

Deb joined the ABR team in 2021. Deb loves her job because it allows her to be creative and use her imagination. If she were to describe her job to a five year old, Deb would say “I make pretty pictures on a computer.” Her favorite hobby is going to concerts with friends.

Shaheen Kazemi

Senior Marketing Specialist

Shaheen brings a wealth of experience to America's Best Restaurants, having been a successful restaurant owner for 27 years. When he's not helping independent restaurant owners thrive, you can find him enjoying a soccer game or sharing a delightful meal with friends. His passion for the culinary world and dedication to supporting others in the industry make Shaheen an invaluable member of the America's Best Restaurants family.

Eloisa Ignacio

Content Distributor

Eloisa Ignacio is from the Philippines, and she joined ABR in 2020. She loves playing games because she’s very competitive and wants to win! She loves working with us because it helps her grow and learn how to engage with the community. Eloisa is so fun, and always excited to help wherever she can.

Rechene Centurias

Content Distributor

Rechene Centurias joined ABR in 2018. Born and raised in Gingoog City, Philippines, Rechene loves her job because she enjoys working with clients and watching the company gain popularity and success. If she had a superpower it would be invisibility so that she could travel anywhere without being seen.